At Voyage Keys, we are committed to delivering your orders efficiently and securely, ensuring a smooth shopping experience.
Order Processing
All orders are processed within 1 to 3 business days after confirmation. Orders are not processed on weekends or public holidays. Once your order is processed, it will be prepared for dispatch.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase. Any promotional free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with tracking details (if available), allowing you to monitor the status of your shipment.
Cash on Delivery
We offer cash on delivery (COD) as our payment method. Please ensure that the correct amount is available at the time of delivery to avoid any inconvenience.
Delays and Issues
While we aim to ensure timely delivery, delays may occasionally occur due to unforeseen circumstances such as logistics issues or high order volumes. In such cases, we appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping details are accurate at the time of placing your order. Voyage Keys is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Stolen Packages
Voyage Keys is not responsible for lost or stolen packages once they have been marked as delivered. If you experience any issues, please contact us and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, feel free to contact us at:
Email: [email protected]